Privacy Policy

Effective Date: 22 October 2025

Welcome to Iranian Railway’s official website (“www.railiran.com”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. It also outlines your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect
We may collect:
– Personal Data: Name, email, phone number, billing address, payment details, travel preferences.
– Booking Information: Train routes, travel dates, passenger names, ticket numbers.
– Device & Usage Data: IP address, browser type, device ID, cookies, and usage patterns.
– Location Data: If enabled, we may collect your geographic location.

2. Purpose of Data Collection
We use your data to:
– Process bookings and payments
– Send confirmations, updates, and alerts
– Improve website performance and user experience
– Provide customer support
– Comply with legal obligations

3. Data Protection Measures
We implement:
– SSL encryption
– Secure servers and firewalls
– Access controls and regular audits

4. Cookies & Tracking
We use cookies to:
– Remember preferences
– Analyze traffic
– Personalize content

You can manage cookies via browser settings.

5. Data Sharing
We may share your data with:
– Payment processors and ticketing partners
– Legal authorities when required
– Service providers under strict confidentiality

We do not sell your personal data.

6. International Transfers
If you access our services from outside Iran, your data may be transferred to and processed in Iran, subject to local laws.

7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.

8. Your Rights
Under GDPR (EU Residents):
– Right to access, correct, delete your data
– Right to data portability
– Right to restrict or object to processing
– Right to withdraw consent

Under CCPA (California Residents):
– Right to know what personal data we collect
– Right to delete your data
– Right to opt out of data sale
– Right to non-discrimination for exercising rights

To exercise these rights, contact us at: support [ @ ] railiran. [com]

9. Policy Updates
We may update this policy periodically. Changes will be posted here with the updated effective date.

10. Contact Us
Email: support [ @ ] railiran. [com]